How do you experience connecting on Zoom?

Do you find it gets easier, or do you find it challenging to express virtual empathy?

What about building trust? I find building trust is easier with video instead of stand-alone audio.

The joy in being unmasked provides the opportunity to put your best smile forward!

As my life became zoomalized, I developed a few tools and techniques. I hope that you find them helpful.

· The tone of voice – friendly

· Choice of clothing – avoid tracksuit bottoms. They may not see them, but you may slouch!

· Choice of words – upbeat and inspiring

· Use virtual zoom backgrounds - a lot of fun. I match them with my clothing.

I conclude with a virtual high 5!

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