Do you find it gets easier, or do you find it challenging to express virtual empathy?
What about building trust? I find building trust is easier with video instead of stand-alone audio.
The joy in being unmasked provides the opportunity to put your best smile forward!
As my life became zoomalized, I developed a few tools and techniques. I hope that you find them helpful.
· The tone of voice – friendly
· Choice of clothing – avoid tracksuit bottoms. They may not see them, but you may slouch!
· Choice of words – upbeat and inspiring
· Use virtual zoom backgrounds - a lot of fun. I match them with my clothing.
I conclude with a virtual high 5!